Return and Refund Policy

At Breathe Divinity, we want you to be completely satisfied with your purchase. If you are not happy with an item, we are here to help with returns and refunds under the terms outlined below.

Returns

Eligibility

You may return items within 30 days of the delivery date.

To be eligible for a return:

  • Items must be unused, unwashed, and in original condition.

  • All tags must still be attached.

  • Items must be returned in the original packaging when possible.

Items that show signs of wear, damage, or alteration will not be accepted for return.

How to Start a Return

To begin a return, please contact our customer support team with your order details and reason for return. Our team will provide instructions on how to send the item back.

Returned items must be sent back within the return window to be accepted.

Refunds

Once we receive and inspect your returned item, we will notify you of the status of your refund.

If your return is approved:

  • Refunds will be issued to the original payment method.

  • The refund may take several days to appear on your account, depending on your financial institution.

If the item is not eligible for a refund based on the condition, we will notify you and return the item to you if possible.

Exchanges

If you wish to exchange an item for a different size or style, please include your request when you contact customer support to initiate the return. Exchanges are subject to product availability.

Non-Returnable Items

Certain items may not be eligible for return, including:

  • Final sale items

  • Personalized or custom products

  • Items that have been worn, washed, or damaged after delivery

Shipping Costs

Return shipping costs are the responsibility of the customer unless the return is due to a mistake on our part or a defective item.

Original shipping charges are non-refundable. If you receive a refund, the original shipping cost will be deducted from the refund amount, except where prohibited by applicable law.

Damaged or Defective Items

If you receive a damaged or defective item, please contact our customer support team immediately with a description of the issue. We will work with you to resolve the matter promptly, including replacement or refund when appropriate.

Contact for Returns

To start a return or ask questions about this policy, please reach out to our customer support team with your order details and reason for return. We are committed to assisting you throughout the process.

Policy Updates

We may update this Return and Refund Policy from time to time. Updates will be effective once the revised policy is posted.